Notice and action

Legal notices

If you believe something on Climb Kaizen is unlawful, tell us here. Anyone can use this form. You do not need an account.

Read this first

Nothing anybody writes in Climb Kaizen is visible to anyone else. There are no posts, no comments, no feeds and no sharing between accounts. A climber's log is theirs alone. So there is nothing here you could have come across and be reporting — if you are, you have the wrong service.

That also means the usual way of pointing at something does not work. Most of what is stored here has no public address, so the question that matters is not what is the link but how could we find it. The form asks both.

If you use Climb Kaizen and something is broken, or you want to ask us something, go to support instead. This form is only for a report that something is against the law.

Tell us

A sentence or two is enough. If it is somebody's copyright, say whose and what.

Most things in Climb Kaizen have no public address, so this is usually blank. Fill it in if you were given one.

The email address on the account if you know it, roughly when, and what kind of thing it is. Nothing here is public, so this is usually the only way we can find something.

We confirm we have it, and we write again when we have decided. Nothing else.

What happens next

  • We confirm we have it, straight away, if you gave us an address. The confirmation carries your reference and nothing else.
  • A person reads it. No automated system decides anything here, and nothing is removed by a machine.
  • We write again when we have decided, and we tell you what you can do if you think we got it wrong.
  • If we restrict something, we tell the person we restricted it from — what we did, why, how long for, and what they can do about it.

We have no internal appeals process and no out-of-court dispute body, because neither is required of a service this shape. What you can do is write back and ask a person to look again, and you can take it to a court.

Points of contact

  • Authorities, the Commission and the Board. legal@climbkaizen.com reaches us directly, by electronic means, under Article 11 of the Digital Services Act.
  • The language. English.
  • If you use Climb Kaizen. Support is our point of contact for you, under Article 12. It has an email address and the way to reach us from inside the app, and a person answers either.

Climb Kaizen LLC, 440 N Barranca Ave #9839, Covina, CA 91723, United States. What we restrict and how we go about it is in the terms of service.

Legal notices · Climb Kaizen